My Microsoft Outlook Connector suddenly stopped working

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Tania Samsonova  (13 Posts)

I am a translator and a technical writer. I have published several book translations (Margaret Atwood's "The Year of the Flood", to name just one) into Russian. I also do technical translations (IT-related, mostly, as I have been in software development for 15 years), provide SR&ED consulting (in cooperation with SRED Unlimited) and write technical documentation. I have a degree in Applied Mathematics and Computer Science from Moscow State University, an MCAD certification, and several certificates: one in Technical Writing from YorkU and two from U of T SCS (in Financial Management and in Enterprise Risk Management). I am currently working on the Russian translation of "Someone comes to town..." by Cory Doctorow (under Creative Commons license) and on "The Cornish Trilogy" by Robertson Davies, a Canadian classic. *** My page on proz.com: English - Russian Translator *** My profile on LinkedIn *** My business websites: *** Translation Services (English - Russian) *** SR&ED Consulting *** My LJ (in Russian) *** My Twitter (personal): @TaniaSam *** My Twitter (business): @SRED4you http://www.sred4you.com


Our dependency on technology becomes rather alarming.

If a global disaster strikes and you live in the country in an 18-century house, you will be able to get some firewood in the forest, bring water in a bucket from the river, catch a rabbit with a snare made of your suspenders, and roast that rabbit in your fireplace, or, at worst, on a barbecue in your backyard. And you will be able to have a proper outhouse of the system our great-grandfathers used.

If a global disaster strikes and you live in the city, on the 18th floor of an apartment building, you are helpless. There is no water source, no way of using the washroom and no way to cook food (most certainly your cooker uses gas or electricity).

What I wanted to say is, today my Microsoft Outlook Connector suddenly stopped working.

I have a Hotmail account. It is about 12 years old. It is the second e-mail address I got in my life. For many years it suited all my needs.

When I had to switch to Outlook Express, it took me about 1 minute to hitch it on to Hotmail, and everything worked perfectly.

About a year ago I started using full-scale Outlook, just because some illogical behaviour of Windows prevented me from doing something I needed, otherwise. It took me about 1 minute to hitch it on to Hotmail, and everything worked perfectly. Outlook has some extremely strange bugs but I eventually got used to them.

Then Microsoft decided that this is not good enough.

They introduced Outlook Connector and made everyone use it. It did not enable me to “manage all my e-mail accounts with ease“. It was glitchy and slow, but what could I do?

Today my Microsoft Outlook Connector suddenly stopped working, and I cannot do anything about it. I don’t even know where to look. It’s not exactly a disaster, like a power outage when your only options to cook food are an electrical cooker and a microwave oven. I will survive. I will check my Hotmail messages using  Web as I had been doing for many years. But the unpleasant thought nags at me, that, if something more serious  happens, I will be helpless.

I hate being helpless. The accounting / time management / billing software I use for my business I developed all by myself so I know how to fix it if something breaks (or if I just need it to do something new, like a new time usage summary report, and in a small business this happens practically every day).

So I tried to fix the problem. I put some stuff into the system registry as this article suggests, but it did not help. Microsoft says that “they are working on the problem”. Another article suggests deleting all your .pst files and then doing something else, but this sounds like chopping off one’s head to get rid of a head cold. The only thing I can do is check my Hotmail messages via the web and pray that the MS sorts out the problem.

That’s rather annoying. I hate being helpless.

———

Later update. It’s working now! Either MS fixed the problem, or the magic tambourine act helped, or both. I still think about moving to gmail altogether. I already use it for business. However I can see that my business started developing some alarming signs of addiction to Google services

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  • vsopvs

    well we depend on technology for everything, it’s just other utilities (other than software utilities) don’t have this itch to tweak things every couple of days.

    if it were so easy to play with electric grid infrastructure as it is for Microsoft to change a few lines of code (without proper testing), we’d be thrown to Stone Age for good in a week time :)

    and yes, I depend on Google so much i get alarmed sometimes. no way out i guess..

  • tnad

    Problem: If you have an MSN or Hotmail account and are suddenly getting ‘access denied’ errors when you try to download mail through Outlook you probably missed the announcement that access using the HTTP protocol was going to end for good on Sept 1, 2009.

    From now on out users will need to use either the Outlook Connector or POP3/SMTP.

    Because I personaly also experianced big problems with Outlook Connector think folowing procedure will save you a lot of time.

    All versions of Outlook (and any email program that supports POP3) can use POP3. Be sure to set Outlook to leave mail on the server if you also use the web interface to view mail or it will be removed from the server once Outlook downloads it.
    Configuring POP/SMTP
    Incoming server name: pop3.live.com
    Outgoing server: smtp.live.com

    While setting up the account, click on the More Settings button and on Outgoing Mail Servers tab, select the My server requires authentication box. Most people will need to use the default option of Use same settings as my incoming server.

    Click the Advanced tab, and under Server Port Numbers, enter the following information:
    • In the Incoming mail (POP3) box, type 995.
    • In the Outgoing mail (SMTP) box, type 587.
    • Under both Outgoing mail (SMTP) and Incoming mail (POP3), select the ‘requires secure connection (SSL)’ check box. In Outlook 2007, choose Auto; use SSL for Outlook 2003
    • Under Delivery, select the Leave a copy of messages on server check box if you want to see your messages when you use Hotmail in a web browser, your mobile phone, or other e-mail programs. By default, Outlook will delete the messages from the Hotmail server when they are downloaded to your computer.
    That is suggested settings but actually didn’t work for me as I have Outlook 2010 beta. So I play with these settings. First you need to press button Test Account settings and wait to see if you logged on the incoming mail server. If your test e-mail not passes, open More settings and on the advanced tab change under Use following type of the encrypted connection from SSL to TLS. When I do that everything starts to work perfectly, and my e-mails start to comming from my hotmail account.

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