More great insights from our bloggers this week. In a way, we went through a whole technology adoption process: Don Sheppard stressed our need to define it; Bruce Stewart questioned whether we actually need it; Chris Lau made a case for adopting it. If you’re looking for insight and a variety of perspectives on Big Data, just visit the Blogosphere home page and riffle through last week’s posts.

This holiday-shortened week, we’ll be dealing with the subject of customer-centricity. Let’s start by looking at what some leading Canadian CIOs had to say on the subject in our video series, CIO Canada Debate:

http://www.itworldcanada.com/CIO-debate/

Then start with a critical and possibly controversial question: As an IT professional, who is my customer? Is he or she the same as the business’s customer? Or is it the business user servicing that customer? The C-suite that defines business goals?

What a customer-centric IT strategy looks like depends very much on the answer to that question.

And remember it’s not too late to get in on the Blogging Idol action. Sign up today and blog for fun and prizes.