Author Archives: Chris Lau

Chris Lau
Chris Lau  (29 Posts)


RIM: A Future Case Study on How to Fail in Product Development

This is a “future” case study on RIM’s development of a “hybrid” phone that will address the wants of its customers. This case study presupposes the fact that the new phone will be launched next week. In this entry, it will be argued that RIM should not read nor address the wish list of its customers or potential customers. Continue reading

Interview Question 1010101: Question 1

Malcolm Gladwell’s What the Dog Saw: And Other Adventures inspired a question we all need to be ready ask. In this book, Gladwell writes about the need for HR to ask questions that reference more than one state of mind (of the interviewee).

In times where the task of job seeking has become a challenge, this is the question within the question that job seekers need to ask. Continue reading