Posts tagged collaboration

The Business Gets Social: SalesForce’s Chatter and SAP’s StreamWork

Late in 2009 both SalesForce.com and SAP began beta testing social applications that proposed businesses could use social tools within their walls to address a variety of needs from financial management and sales tracking to impromptu group collaboration. Since then both of these solutions have gone live and are beginning [...]

CRM: Customer engagement challenges lay beyond Technology

I recently read a blog entitled “Why we cannot get CRM (and SCRM) right” that triggered several thoughts; not as much on CRM but with regards to a challenge I used to face when ‘us’ marketeers wanted to try something drastically new. The more I thought I realized the problem (that I’ll [...]

ERP Software-as-a-Service: Choosing the Duck versus the Chicken

Have you ever noticed the price premium of duck over chicken in restaurants?
There are many reasons (e.g. numbers raised in captivity, diversity of usage across products, cost to domesticate, maintenance, etc.) and I am sure you can come up with more on your own,. Fundamentally though, ducks and chickens are both [...]

What’s most important in enterprise IT?

What is the most important thing in enterprise IT?
Some may say, budget. Others, the timely adoption of new technologies.
Not really.
The best technologies may fail and the lushest budget be wasted by human efforts gone astray.
Imagine several new college graduates hired by a big company, as software developers. They can all write code, create design specifications, [...]